If your scale still does not work correctly try solution 4.
Pitney bowes machine not printing correctly.
See cleaning your printer nozzle for instructions.
Have your model number ready.
Put the print head back into the machine.
Clean your print head.
No power or blank display.
By using original pitney bowes ink you can be confident the usps will recognize the postage as genuine.
If you still experience poor print quality try solution 2.
Quality does not improve.
Print a test stamp print a 0 stamp to test print quality on the meter.
Use a genuine pitney bowes ink cartridge.
Submit support requests sign in required.
9th january 2018 lisa brightwell blog.
Make sure that you use a genuine pitney bowes ink cartridge.
Usually my franking machine prints nice solid print but recently it has started to leave gaps in the print.
Insert an envelope again.
If your issue is not resolved try solution 3.
It should weigh 0 2 oz.
If these troubleshooting steps do not resolve the poor print quality contact customer support from 8 am to 8 pm eastern time.
If the poor quality or print issue is not fixed after trying these steps call 1 800 672 6937 to speak to a pitney bowes customer service representative regarding your equipment.
If you need ink order a genuine pitney bowes replacement ink cartridge.
Pitney bowes finance limited.
My franking machine is damaged due to flood fire or any natural disaster.
My pitney bowes franking machine isn t printing properly expert advice from totalpost.
Clean the print head with a soft lint free cloth.
Press yes to return to the printer maintenance menu.
When you print postage on your envelopes it s critical to your business that the print quality is accurate clean and readable.
Press zero then enter and insert an envelope or tape sheet to print a 0 indicia.
If your pattern still has broken lines or smears or if there is no print at all clean your print head.
Check your serial port setting.
Select replace print head.
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Mail exceeds weight limit.
Remove the scale if one is present.
Pc meter connect connection issues.
Clean your printer nozzle.
Close the print head cover making sure that it clicks into place.
Your mail gets delivered and you don t waste postal funds.
Pitney bowes limited registered office.
Authorised and regulated by the financial conduct authority.
Lift the print head out of the machine.
My franking machine is situated on the desktop as normal but the print is coming out jittery.
Scale not weighing correctly or enter weight message.
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